Service Status
| Current Status | Details | ||
|---|---|---|---|
 |
Application Delivery & DDoS Protection Services | Service is operating normally | |
|
Backup Services | Service is operating normally | |
|
Cloud delivery network (All sites) | Service is operating normally | |
|
Colocation (Datacenter Services) | Service is operating normally | |
|
Datacenter Switching | Service is operating normally | |
|
Ficolo Service Platforms | Service is operating normally | |
|
Firewall Services | Service is operating normally | |
|
Internet Access | Service is operating normally | |
|
IP-Transit Services | Service is operating normally | |
|
MPLS Routing | Service is operating normally | |
|
Multicloud Demo | Service is operating normally | |
|
Multicloud Production | Service is operating normally | |
|
Operator Cloud (Uplinks) | Service is operating normally | |
|
Shared Storage Services | Service is operating normally | |
|
Operational |  |
Operational Informational |  |
Degraded Performance |  |
Partial Outage |  |
Major Outage |
March 11, 2025
No incidents reported.
Past Incidents
March 10, 2025
No incidents reported.
March 9, 2025
No incidents reported.
March 8, 2025
No incidents reported.
March 7, 2025
No incidents reported.
March 6, 2025
[Maintenance] - The Air - Heat pump Maintenance 3.3.2025 - 7.3.2025 08:00-17:00 EET
2025-03-06 15:16:36 - Maintenance Ended
Maintenance Ended -
2025-03-06 15:16:36case ID: 778
Maintenance Started -
2025-03-04 09:27:49case ID: 778
Maintenance Planned - Maintenance Planned:
Severity and user impact: Minor - The heat pump maintenance will be performed. The maintenance will be performed to one redundant heat pump at a time. There should not be effect to customers systems availability.
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 778
[Maintenance] - The Air - Static transfer switch (STS) devices maintenance 5.3 - 7.3.2025 08:00 - 17:00 EET
2025-03-06 14:14:47 - Maintenance Ended
Maintenance Ended -
case ID: 779
Maintenance Started -
case ID: 779
Maintenance Planned - Severity and user impact: Minor - Periodical maintenance will be executed to the selected datacenter static transfer switch devices (STS).
During the maintenance window:
-Maintenance will be done to one fault tolerant STS device at a time.
-The fault tolerance of the electricity feed will be degraded short period of time during the maintenance window.
The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.
Location: The Air data center suites 4-5
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 779
[Maintenance] - The Rock - Power Generator Maintenance 6-7.3.2025 08:00-16:00 EET
2025-03-06 12:09:49 - Maintenance Started
Maintenance Started - -
2025-03-06 12:09:49case ID: 781
Update - --
2025-03-05 14:34:46case ID: 781
Update - Correct year is 2025.
Maintenance is extended to 6.3.-7.3 08:00-16:00 EET
At the same time, we are improving the selectivity of the electrical network and inspecting and testing the circuit breakers whose settings are being changed. Network resilience will decrease during the work.
The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.
case ID: 781
Maintenance Planned - Periodical maintenance will be executed to the data center power generators. The maintenance will be done one fault tolerant power generator at a time.
The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.
Location: The Rock Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 781
March 5, 2025
No incidents reported.
March 4, 2025
[Maintenance] - The Rock - Urgent shared virtualization environment maintenance 04.03.2025 13:30 EET
2025-03-04 23:34:45 - Maintenance Ended
Maintenance Ended - Maintenance finished successfully.
Location: The Rock Data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 780
Maintenance Started - Severity and user impact: Minor / None.
During the operation, Virtualization environment hosts will be updated to the latest version. All virtual servers will remain online and available during the maintenance.
Location: The Rock Data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 780
March 3, 2025
No incidents reported.
March 2, 2025
No incidents reported.
March 1, 2025
No incidents reported.
February 28, 2025
No incidents reported.
February 27, 2025
No incidents reported.
February 26, 2025
No incidents reported.
February 25, 2025
No incidents reported.
February 24, 2025
No incidents reported.
February 23, 2025
No incidents reported.
February 22, 2025
No incidents reported.
February 21, 2025
No incidents reported.
February 20, 2025
No incidents reported.
February 19, 2025
No incidents reported.
February 18, 2025
No incidents reported.
February 17, 2025
No incidents reported.
February 16, 2025
No incidents reported.
February 15, 2025
No incidents reported.
February 14, 2025
No incidents reported.
February 13, 2025
No incidents reported.
February 12, 2025
No incidents reported.
February 11, 2025
No incidents reported.
February 10, 2025
[Maintenance] - The Air - Shared IP Fabric switches maintenance 10.02.2025 00:01 - 06:00 EET
2025-02-10 04:18:26 - Maintenance Ended
Maintenance Ended - Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 775
Maintenance Started - Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 775
Maintenance Planned - Severity and user impact: Major - Maintenance will be done to one fault tolerant shared IP fabric switch at a time. However there can be minor outages in customers connection during the maintenance window.
All Verne Internet and Firewall Customers are affected by this maintenance.
Tasks:
-Preparation for the maintenance
-Perform maintenance actions to one fault tolerant edge switch at a time and test functionality
-Overall test of environment functionality after the maintenance.
Location: The Air data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 775
February 9, 2025
No incidents reported.
February 8, 2025
No incidents reported.
February 7, 2025
[Operational] - The Rock - Issue with Verne shared firewall cluster 7.2.2025 approx. 16:09 - 16:47
2025-02-07 17:07:41 - Resolved
Resolved - We observed an issue with our shared firewall cluster. Some customers may have had issues with connections through Verne shared firewall 7.2.2025 approx. 16:09 - 16:47
Currently all connection are restored and Firewall cluster is operating normally. Verne Network team keeps monitoring the situation.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 777
February 6, 2025
[Maintenance] - The Air - Heat pump Maintenance 3.2.2025 - 7.2.2025 08:00-17:00 EET
2025-02-06 13:54:41 - Maintenance Ended
Maintenance Ended -
case ID: 776
Maintenance Started -
case ID: 776
Maintenance Planned - Maintenance Planned:
Severity and user impact: Minor - The heat pump maintenance will be performed. The maintenance will be performed to one redundant heat pump at a time. There should not be effect to customers systems availability.
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 776
February 5, 2025
No incidents reported.