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Operational Operational Informational Degraded Performance Partial Outage Major Outage

January 22, 2025


No incidents reported.


Past Incidents


January 21, 2025


No incidents reported.


January 20, 2025


No incidents reported.


January 19, 2025


No incidents reported.


January 18, 2025


No incidents reported.


January 17, 2025


No incidents reported.


January 16, 2025


No incidents reported.


January 15, 2025


No incidents reported.


January 14, 2025


No incidents reported.


January 13, 2025


[Maintenance] - The Rock - Access portal platform update 13.01.2025 00:01 - 06:00 EET

2025-01-13 00:30:17 - Maintenance Ended

Maintenance Ended - Access portal platform updated.

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2025-01-13 00:30:17
case ID: 773

Maintenance Started - Access portal platform update started.

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2025-01-13 00:02:39
case ID: 773

Maintenance Planned - Severity and user impact: Minor - During the maintenance window Verne Finland access portal is not available for short period of time . This affects to all customers that are accessing Verne Finland systems through the access portal. 

Access portal platform will be updated to current version with improved functionality and enhanced security.

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2025-01-03 12:49:32
case ID: 773

January 12, 2025


No incidents reported.


January 11, 2025


No incidents reported.


January 10, 2025


No incidents reported.


January 9, 2025


No incidents reported.


January 8, 2025


No incidents reported.


January 7, 2025


No incidents reported.


January 6, 2025


No incidents reported.


January 5, 2025


No incidents reported.


January 4, 2025


No incidents reported.


January 3, 2025


[Maintenance] - The Rock - Multi-Cloud Control version upgrade 27.01.2025 00:01 - 06:00 EET

2025-01-03 12:55:33 - Maintenance Planned

Maintenance Planned - Severity and user impact: Minor - During the maintenance window the Multi-Cloud Control will be upgraded to recent software version. The Multi-Cloud control UI is not available during operations. This does not affect the private and public clouds, or the virtual machines that Multi-Cloud Control is managing.

Goals:
- New Features in application
-Improved Functionality and security due to recent version

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2025-01-03 12:55:33
case ID: 774

January 2, 2025


No incidents reported.


January 1, 2025


No incidents reported.


December 31, 2024


No incidents reported.


December 30, 2024


No incidents reported.


December 29, 2024


No incidents reported.


December 28, 2024


No incidents reported.


December 27, 2024


No incidents reported.


December 26, 2024


No incidents reported.


December 25, 2024


No incidents reported.


December 24, 2024


No incidents reported.


December 23, 2024


No incidents reported.


December 22, 2024


No incidents reported.


December 21, 2024


No incidents reported.


December 20, 2024


[Maintenance] - The Rock - UPS Unit periodical maintenance 16.12.2024 - 20.12.2024 08:00 - 17:00 EET

2024-12-20 15:04:52 - Maintenance Ended

Maintenance Ended - If you have any questions, don't hesitate to contact us.

Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-12-20 15:04:52
case ID: 770

Maintenance Started - If you have any questions, don't hesitate to contact us.

Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-12-16 12:27:30
case ID: 770

Maintenance Planned - Severity and user impact: Minor - During the maintenance one redundant UPS module will be disconnected for maintenance at a time.

We will perform necessary periodical maintenance action to UPS units. During the maintenance one redundant UPS module will be disconnected for maintenance at a time.

There should be no impact on customers' systems.

Location: The Rock data center

If you have any questions, don't hesitate to contact us.

Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-12-02 13:30:19
case ID: 770

December 19, 2024


[Maintenance] - The Air - Heat pump Maintenance 17.12.2024- 20.12 08:00-17:00 EET

2024-12-19 09:08:00 - Maintenance Ended

Maintenance Ended - .

2024-12-19 09:08:00
case ID: 772

Maintenance Started - .

2024-12-17 08:16:20
case ID: 772

Maintenance Planned - Severity and user impact: Minor - The heat pump maintenance will be performed. The maintenance will be performed to one redundant heat pump at a time. There should not be effect to customers systems availability.

Location: The Air Data center

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-12-16 10:23:26
case ID: 772