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Service Status

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Current Status Details
Colocation (Datacenter Services) Service is operating normally
IP-Transit Services Service is operating normally
Internet Access Service is operating normally
Operator Cloud (Uplinks) Service is operating normally
MPLS Routing Service is operating normally
Datacenter Switching Service is operating normally
Firewall Services Service is operating normally
Application Delivery & DDoS Protection Services Service is operating normally
Ficolo Service Platforms Service is operating normally


Operational Operational Informational Degraded Performance Partial Outage Major Outage

January 24, 2018


No incidents reported.


Past Incidents


January 23, 2018


[Degraded Performance] - Problems with Ficolo Shared Storage

2018-01-23 14:07:17 - Resolved

Resolved - Closing ticket.

2018-01-23 14:07:17

Monitoring - Services have been restored. We are monitoring the situation and investigating the root cause.

If you still have problems do not hesitate to contact support@ficolo.com (+358 2 624 8501).

2018-01-10 13:42:08

Update - Most of the VMs have been brought up, if you have any problems do not hesitate to contact support@ficolo.com (+358 2 624 8501). We are still working on the issue.

We apologize for the inconvenience caused.

2018-01-10 12:26:52

Investigating - We have detected problems with our shared storage system. Problem is being investigated, most of the services have been brought up.

2018-01-10 10:58:09

[Maintenance] - Elisa 3G Cellular Network frequenzy change

2018-01-23 11:19:34 - Maintenance Ended

Maintenance Ended - Elisa 3G cellular network is online again at the data center. Original plans to change the frequency were altered during the the maintenance and the cellular network was kept at 2100 MHz with minor modifications to frequency's used within 2100 MHz range.

We apologize for the inconvenience caused.

2018-01-23 11:19:34

Maintenance Planned - Elisa 3G cellular network will change it's frequency from 2100 MHz to 900 MHz. This maintenance will start today at 09.00 EET. During the frequency change Elisa 3G cellular network will be out of service.

We apologize for the inconvenience caused.

2018-01-23 08:11:01

January 22, 2018


No incidents reported.


January 21, 2018


No incidents reported.


January 20, 2018


No incidents reported.


January 19, 2018


[Operational Informational] - Elisa 3G cellular network out of service at Datacenter

2018-01-19 13:16:33 - Resolved

Resolved - Elisa 3G cellular network is back online.

We apologize for the inconvenience caused.

2018-01-19 13:16:33

Update - Elisa 3G cellular network is still out of service at the Datacenter, maintenance is ongoing. We will inform once the service is back online again.

We apologize for the inconvenience caused.

2018-01-19 12:48:12

Investigating - Elisa 3G cellular network is currently out of service at the Datacenter. Fault is being investigated and we will inform once the service is back online again.

We apologize for the inconvenience caused.

2018-01-17 10:31:58

January 18, 2018


No incidents reported.


January 17, 2018


No incidents reported.


January 16, 2018


No incidents reported.


January 15, 2018


[Maintenance] - Maintenance window 15.1.2018 00:00 - 06:00 EET

2018-01-15 05:01:35 - Maintenance Ended

Maintenance Ended - Maintenance work has been finished.

If any question comes up, please do not hesitate to contact Ficolo support: +35826248501

2018-01-15 05:01:35

Maintenance Planned - Maintenance work has been started.

During maintenance window status.ficolo.net will also be shortly unavailable due to the updates.

2018-01-14 23:58:34

Maintenance Planned - Severity and user impact: Major - During maintenance windows traffis is re-routed to redundant node. Re-routing causes short break to established connections/sessions.

Tasks:
-Updates for selected networks devices

Location: Kivipellontie 35B (Ficolo, tunnels 5 - 6)

Scope: Perform maintenance tasks on network devices and topology while network traffic is at lowest.
Goal: Ensure security for network devices.

2018-01-05 13:39:27

January 14, 2018


No incidents reported.


January 13, 2018


No incidents reported.


January 12, 2018


No incidents reported.


January 11, 2018


No incidents reported.