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February 4, 2026


No incidents reported.


Past Incidents


February 2, 2026


No incidents reported.


February 1, 2026


No incidents reported.


January 31, 2026


No incidents reported.


January 30, 2026


No incidents reported.


January 29, 2026


No incidents reported.


January 28, 2026


No incidents reported.


January 27, 2026


No incidents reported.


January 26, 2026


[Maintenance] - The Rock - Core switch maintenance 9.2.2026 00:01 - 06:00 EET

2026-01-26 08:13:54 - Maintenance Planned

Maintenance Planned - Severity and user impact: Major - Maintenance will be done to one fault tolerant core switch at a time. However there can be minor outages in customers connection during the maintenance window.

All Verne core switching customers in PoriDC are affected by this maintenance.

Location: PoriDC

If you have any questions, don't hesitate to contact us.

Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2026-01-26 08:13:54
case ID: 847

[Maintenance] - The Rock - Shared Firewall cluster version upgrade 26.01.2026 00:01 - 06:00 EET

2026-01-26 00:23:49 - Maintenance Ended

Maintenance Ended - Firewall cluster software upgrade completed.

Location: PoriDC data center

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2026-01-26 00:23:49
case ID: 844

Maintenance Started - Firewall cluster software upgrade has been started.

Location: PoriDC data center

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2026-01-26 00:01:09
case ID: 844

Maintenance Planned - Severity and user impact: Major -The Firewall cluster software update will be performed one fault tolerant Firewall cluster member at a time.

During the firewall update the sessions are transferred to failover device a few times. However, minor outages for customer connections may occur during the maintenance window.

Location: PoriDC data center

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2026-01-07 09:55:05
case ID: 844

January 25, 2026


No incidents reported.


January 24, 2026


No incidents reported.


January 23, 2026


[Maintenance] - The Air - Emergency change in 10th of February

2026-01-23 13:59:09 - Maintenance Planned

Maintenance Planned - Dear Customer,

Please be informed that Verne Vantaa will carry out emergency maintenance on the Helsinki DCS4 H-Row secondary busbar (secondary power feed to the racks) on 10th February, between 08:30 and 10:30 EEST.

There are no planned actions or expected impacts to the primary power feed of the racks during this maintenance window.

For dual-fed devices, this activity will be visible only as a temporary loss of the redundant power feed, while the primary feed will remain fully operational.

These corrective actions are related to the power incident INC0010371 that occurred on 27 November 2025.

Should you have any questions or require further information, please do not hesitate to contact us.

Kind regards,
Verne Vantaa Operations Team
support.finland@verneglobal.com

——————
Hyvä asiakas,

Ilmoitamme, että Verne Vantaa suorittaa hätähuoltotyön Helsinki DCS4 H-rivillä toisiokiskostolle (räkkien toissijainen sähkönsyöttö) 10. helmikuuta aikavälillä 08:30 - 10:30.

Huoltotyön aikana ensisijaiseen sähkönsyöttöön ei kohdistu suunniteltuja toimenpiteitä eikä vaikutuksia.

Nämä korjaavat toimenpiteet liittyvät 27. marraskuuta 2025 tapahtuneeseen sähkönsyöttöhäiriöön INC0010371.

Tuplasyötöllisille laitteille huoltotyö näkyy ainoastaan väliaikaisena varasyötön (redundantin syötön) katkeamisena, ensisijaisen syötön pysyessä normaalisti toiminnassa.

Mikäli teillä on kysyttävää tai tarvitsette lisätietoja, otattehan yhteyttä.

Ystävällisin terveisin,
Verne Vantaa Operations Team
support.finland@verneglobal.com

2026-01-23 13:59:09
case ID: 846

January 22, 2026


No incidents reported.


January 21, 2026


No incidents reported.


January 20, 2026


No incidents reported.


January 19, 2026


[Maintenance] - The Rock - UPS Unit Battery chain replacement 19.1.2026 08:00-17:00 EET

2026-01-19 16:04:35 - Maintenance Ended

Maintenance Ended - If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2026-01-19 16:04:35
case ID: 845

Maintenance Started - If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2026-01-19 08:28:17
case ID: 845

Maintenance Planned - Severity and user impact: Minor - During the maintenance one redundant UPS module will be disconnected.

We will replace battery chain in the one of data center UPS systems. During the maintenance one redundant UPS module will be disconnected for maintenance work.

There should be no impact on customers' systems.

Location: PoriDC (Tunnel6B)

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2026-01-16 13:36:38
case ID: 845

January 18, 2026


No incidents reported.


January 17, 2026


No incidents reported.


January 16, 2026


No incidents reported.


January 15, 2026


No incidents reported.


January 14, 2026


No incidents reported.


January 13, 2026


No incidents reported.


January 12, 2026


No incidents reported.


January 11, 2026


No incidents reported.


January 10, 2026


No incidents reported.


January 9, 2026


No incidents reported.


January 8, 2026


No incidents reported.


January 7, 2026


No incidents reported.


January 6, 2026


No incidents reported.


January 5, 2026


No incidents reported.


January 4, 2026


No incidents reported.


January 3, 2026


No incidents reported.


January 2, 2026


No incidents reported.


January 1, 2026


No incidents reported.


December 31, 2025


No incidents reported.