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Operational Operational Informational Degraded Performance Partial Outage Major Outage

August 14, 2022


No incidents reported.


Past Incidents


August 13, 2022


No incidents reported.


August 12, 2022


No incidents reported.


August 11, 2022


[Degraded Performance] - The Air - Problem with one of Internet providers 11.8.2022 approx.17:14-17:17 EET

2022-08-11 17:47:11 - Resolved

Resolved - Severity and user impact: During scheduled routine maintenance there was an unexpected event at one of our internet upstream providers. Some Ficolo Internet customers may have had momentary issues with Internet traffic for a few minutes before traffic was moved to a redundant path.

Issue has been resolved and traffic levels are back to normal.

If you have any questions or you are facing any sort of connectivity issues, don't hesitate to contact us.

Ficolo Support
support@ficolo.com
+358 2 624 8501

2022-08-11 17:47:11

[Operational] - The Rock - Problem with one of Internet providers 11.8.2022 approx.17:14-17:17 EET

2022-08-11 17:42:29 - Resolved

Resolved - Severity and user impact: During scheduled routine maintenance there was an unexpected event at one of our internet upstream providers. Some Ficolo Internet customers may have had momentary issues with Internet traffic for a few minutes before traffic was moved to a redundant path.

Issue has been resolved and traffic levels are back to normal.

If you have any questions or you are facing any sort of connectivity issues, don't hesitate to contact us.

Ficolo Support
support@ficolo.com
+358 2 624 8501

2022-08-11 17:42:29

August 10, 2022


[Maintenance] - The Rock - UPS Unit Battery chain change 9.8 - 10.8.2022 08:00 - 17:00 EEST

2022-08-10 15:25:03 - Maintenance Ended

Maintenance Ended - If you have any questions, don't hesitate to contact us.

Ficolo Support
support@ficolo.com
+358 2 624 8501

2022-08-10 15:25:03

Maintenance Started - If you have any questions, don't hesitate to contact us.

Ficolo Support
support@ficolo.com
+358 2 624 8501

2022-08-09 08:56:07

Maintenance Planned - Severity and user impact: Minor - During the maintenance one redundant UPS module will be disconnected for maintenance

We will replace battery chains of our UPS systems. During the maintenance one redundant UPS module at a time will be disconnected for maintenance work.

Tasks:
- Disconnect one redundant UPS unit for maintenance
- Battery chain replace for the unit
-Test the UPS unit with new battery chain
- Bring maintained UPS unit back online

There should be no impact on customers' systems.

Location: Ficolo The Rock Datacenter

If you have any questions, don't hesitate to contact us.

Ficolo Support
support@ficolo.com
+358 2 624 8501

2022-07-27 10:19:59

August 9, 2022


[Maintenance] - The Rock - Electricity grid maintenance 9.8.2022 04:00 - 04:15 EEST

2022-08-09 04:38:34 - Maintenance Ended

Maintenance Ended - If you have any questions, don't hesitate to contact us.

Ficolo Support
support@ficolo.com
+358 2 624 8501

2022-08-09 04:38:34

Maintenance Started - Planned electricity grid outage will begin in a few minutes. An update will be sent once maintenance is complete.

Location:The Rock Data center

If you have any questions, don't hesitate to contact us.

Ficolo Support
support@ficolo.com
+358 2 624 8501

2022-08-09 03:56:42

Maintenance Planned - Severity and user impact: Minor - There will be planned maintenance in electricity grid. There is outage in the Data center main electricity feed. However during the outage redundant UPS systems and power generators are feeding the load in Data center normally. Estimated time for the maintenance is approx. 15 minutes.

There should not be effect on customers services.

Location:The Rock Data center

If you have any questions, don't hesitate to contact us.

Ficolo Support
support@ficolo.com
+358 2 624 8501

2022-07-29 14:24:40

August 8, 2022


No incidents reported.


August 7, 2022


No incidents reported.


August 6, 2022


No incidents reported.


August 5, 2022


No incidents reported.


August 4, 2022


No incidents reported.


August 3, 2022


No incidents reported.


August 2, 2022


No incidents reported.


August 1, 2022


No incidents reported.