Service Status
| Current Status | Details | ||
|---|---|---|---|
 |
Colocation (Datacenter Services) | Service is operating normally | |
|
IP-Transit Services | Service is operating normally | |
|
Internet Access | Service is operating normally | |
|
Operator Cloud (Uplinks) | Service is operating normally | |
|
MPLS Routing | Service is operating normally | |
|
Datacenter Switching | Service is operating normally | |
|
Firewall Services | Service is operating normally | |
|
Application Delivery & DDoS Protection Services | Service is operating normally | |
|
Ficolo Service Platforms | Service is operating normally | |
|
Multicloud Production | Service is operating normally | |
|
Multicloud Demo | Service is operating normally | |
|
Shared Storage Services | Service is operating normally | |
|
Backup Services | Service is operating normally | |
|
Operational |  |
Operational Informational |  |
Degraded Performance |  |
Partial Outage |  |
Major Outage |
September 26, 2018
No incidents reported.
Past Incidents
September 25, 2018
No incidents reported.
September 24, 2018
[Maintenance] - Maintenance window 24.9.2018 00:00 - 06:00 EEST
2018-09-24 01:25:46 - Maintenance Planned
Maintenance Planned - Multi-Cloud Control has been updated and is fully operational
2018-09-24 01:25:46Maintenance Planned - Multi-Cloud control maintenance has been started
2018-09-24 00:10:32Maintenance Planned - Severity and user impact: Major - During maintenance window customer portal and Multi-Cloud Control are updated with recommended software.
Tasks for Multi-Cloud Control software upgrade and patching:
-Functionality is restricted to single node
-Updates are installed to passive node.
-Functionality is moved to updated node
-Updates are installed to other nodes.
-Functionality is restored to all nodes.
While Multi-Cloud Control is usable during updates we recommed to avoid critical operations.
During Customer portal updates it is not usable. All tickets must be issued via email or telephone.
Location: Kivipellontie 35B (Ficolo, tunnels 5 - 6 and 7)
email: support@ficolo.com
phone: +35826248501
2018-09-03 15:02
September 23, 2018
No incidents reported.
September 22, 2018
No incidents reported.
September 21, 2018
No incidents reported.
September 20, 2018
[Operational] - Problems with shared storage
2018-09-20 21:21:14 - Monitoring
Monitoring - Shared storage services are online again and all ficolo services in working order.
We are monitoring situation. If you have any problems do not hesitate to contact Ficolo support:
email: support@ficolo.com
phone: +35826248501
Monitoring - Shared storage services are online again. If you have any problems do not hesitate to contact Ficolo support:
email: support@ficolo.com
phone: +35826248501
Investigating - We have identified problems with our shared storage services. Shared storage services are currently down. Problem is being investigated.
email: support@ficolo.com
phone: +35826248501
2018-09-03 15:02
September 19, 2018
No incidents reported.
September 18, 2018
No incidents reported.
September 17, 2018
No incidents reported.
September 16, 2018
No incidents reported.
September 15, 2018
No incidents reported.
September 14, 2018
No incidents reported.
September 13, 2018
No incidents reported.