Verne Global - Finland  ยป  Service Health Dashboard

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Operational Operational Informational Degraded Performance Partial Outage Major Outage

May 26, 2024


No incidents reported.


Past Incidents


May 25, 2024


No incidents reported.


May 24, 2024


No incidents reported.


May 23, 2024


No incidents reported.


May 22, 2024


[Maintenance] - The Air - Cooling unit Maintenance in The Air data center 27.5.2024 - 29.5.2024 08:00-16:00 EEST

2024-05-22 14:48:21 - Maintenance Planned

Maintenance Planned - Severity and user impact: Minor - The periodical cooling unit maintenance will be performed. The maintenance will be performed to one redundant cooling unit at a time. There should not be effect to customers systems availability.

Location: The Air Data center

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-22 14:48:21
case ID: 723

[Maintenance] - The Air - Cooling unit Maintenance in The Air data center 22.5.2024 - 24.5.2024 08:00-16:00 EEST

2024-05-22 14:36:34 - Maintenance Ended

Maintenance Ended -

2024-05-22 14:36:34
case ID: 721

Update - This maintenance had to be postponed to 27.5.2024 - 29.5.2024 08:00-16:00 EEST.

The separate notification about the new schedule will be sent soon.

Location: The Air Data center

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-22 14:36:23
case ID: 721

Maintenance Planned - Severity and user impact: Minor - The cooling unit maintenance will be performed. The maintenance will be performed to one redundant cooling unit at a time. There should not be effect to customers systems availability.

Location: The Air Data center

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-20 09:07:14
case ID: 721

[Maintenance] - The Rock - Shared backup storage systems maintenance 22.05.2024 09.00 - 15.00 EEST

2024-05-22 10:26:37 - Maintenance Ended

Maintenance Ended - Maintenance completed successfully.

Location: The Rock data center

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-22 10:26:37
case ID: 720

Maintenance Started - Severity and user impact: Major - During the maintenance window backup operations are suspended.

During the maintenance all backup related operations ie. backup and restore are not possible.

Location: The Rock data center

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-22 09:00:03
case ID: 720

Maintenance Planned - Severity and user impact: Major - During the maintenance window backup operations are suspended.

We are performing planned maintenance actions to the shared backup storage systems. During the maintenance all backup related operations ie. backup and restore are not possible.

Location: The Rock data center

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-13 13:38:45
case ID: 720

May 21, 2024


No incidents reported.


May 20, 2024


[Maintenance] - The Rock - Shared Firewall cluster version upgrade 3.6.2024 00:01 - 06:00 EEST

2024-05-20 09:24:49 - Maintenance Planned

Maintenance Planned - Severity and user impact: Major -The Firewall cluster software update will be performed one fault tolerant Firewall cluster member at a time.

During the firewall update the sessions are transferred to failover device a few times. However, minor outages for customer connections may occur during the maintenance window.

Location:The Rock data center


If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-20 09:24:49
case ID: 722

[Maintenance] - The Air - Shared Firewall cluster version upgrade 20.05.2024 00:01 - 06:00 EEST

2024-05-20 01:47:42 - Maintenance Ended

Maintenance Ended - Shared Firewall cluster version upgrade completed.

Location:The Air data center


If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-20 01:47:42
case ID: 716

Maintenance Started - Shared Firewall cluster version upgrade started.

Location:The Air data center


If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-20 00:04:12
case ID: 716

Maintenance Planned - Severity and user impact: Major -The Firewall cluster software update will be performed one fault tolerant Firewall cluster member at a time.

During the firewall update the sessions are transferred to failover device a few times. However, minor outages for customer connections may occur during the maintenance window.

Location:The Air data center


If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-04-29 10:48:49
case ID: 716

[Maintenance] - The Rock - Firewall management software upgrade 20.05.2024 00:01 - 06:00 EEST

2024-05-20 01:47:08 - Maintenance Ended

Maintenance Ended - Firewall management software upgrade completed.

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-20 01:47:08
case ID: 715

Update - Firewall management software upgrade started.

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-20 00:05:08
case ID: 715

Maintenance Planned - Severity and user impact: Minor - During the maintenance window access to firewall management software is suspended for approx 10 minutes.



We are performing version upgrade to firewall management software for recent level of security patches and new improved features.



During operations the firewall management software is unavailable. However all connections thought the firewalls works as usual.


If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-04-29 10:46:14
case ID: 715

May 19, 2024


No incidents reported.


May 18, 2024


No incidents reported.


May 17, 2024


No incidents reported.


May 16, 2024


[Maintenance] - The Air - Static transfer switch (STS) devices maintenance 15.5.2024 - 17.5.2024 08:00 - 17:00 EEST

2024-05-16 10:11:05 - Maintenance Ended

Maintenance Ended -

2024-05-16 10:11:05
case ID: 719

Maintenance Started -

2024-05-15 11:57:24
case ID: 719

Maintenance Planned - Severity and user impact: Minor - Periodical maintenance will be executed to the selected datacenter static transfer switch devices (STS).

During the maintenance window:
-Maintenance will be done to one fault tolerant STS device at a time.
-The fault tolerance of the electricity feed will be degraded short period of time during the maintenance window.

The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.

Location: The Air data center suites 4-5

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-10 11:01:04
case ID: 719

May 15, 2024


[Maintenance] - The Rock - Cooling unit Maintenance in The Rock data center 14.5.2024 - 15.5.2025 08:00-16:00 EEST

2024-05-15 15:32:04 - Maintenance Ended

Maintenance Ended - Cooling maintenance and testing completed as planned. No significant deviations were observed.

2024-05-15 15:32:04
case ID: 718

Maintenance Started - -

2024-05-15 08:09:59
case ID: 718

Maintenance Planned - Severity and user impact: Minor - The periodical cooling unit maintenance will be performed. The maintenance will be performed to one redundant cooling unit at a time. There should not be effect to customers systems availability.

Location: The Rock data center

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-10 10:53:50
case ID: 718

May 14, 2024


No incidents reported.


May 13, 2024


No incidents reported.


May 12, 2024


No incidents reported.


May 11, 2024


No incidents reported.


May 10, 2024


[Maintenance] - The Rock - Shared backup storage systems maintenance 10.05.2024 09.00 - 11.00 EEST

2024-05-10 09:55:40 - Maintenance Ended

Maintenance Ended - Maintenance finished.

Location: The Rock data center

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-10 09:55:40
case ID: 717

Maintenance Started - Maintenance started.

Severity and user impact: Major - During the maintenance window backup and restore operations are suspended.

Location: The Rock data center

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-10 09:01:48
case ID: 717

Maintenance Planned - Severity and user impact: Major - During the maintenance window backup and restore operations are suspended.

We are performing planned maintenance actions to one of the shared backup storage systems. During the maintenance all backup related operations ie. backup and restore are not possible.

Location: The Rock data center

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-05-08 12:31:39
case ID: 717

May 9, 2024


No incidents reported.


May 8, 2024


No incidents reported.


May 7, 2024


No incidents reported.


May 6, 2024


No incidents reported.


May 5, 2024


No incidents reported.


May 4, 2024


No incidents reported.


May 3, 2024


No incidents reported.


May 2, 2024


No incidents reported.


May 1, 2024


No incidents reported.


April 30, 2024


No incidents reported.


April 29, 2024


No incidents reported.


April 28, 2024


No incidents reported.


April 27, 2024


No incidents reported.


April 26, 2024


No incidents reported.


April 25, 2024


No incidents reported.


April 24, 2024


No incidents reported.


April 23, 2024


No incidents reported.


April 22, 2024


No incidents reported.