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Operational Operational Informational Degraded Performance Partial Outage Major Outage

July 16, 2020


No incidents reported.


Past Incidents


July 15, 2020


[Maintenance] - Pori - Backup storage system version upgrade 15.07.2020 12:00 - 16:00 EEsT

2020-07-15 14:07:07 - Maintenance Ended

Maintenance Ended - Upgrade has been completed successfully.

2020-07-15 14:07:07

Maintenance Started - We will start the upgrade procedure at 12.00 EEST.

During the maintenance windows all backup related operations ie. backup and restore are not possible during the maintenance window. Expected downtime will be 1-2 hours.

Ficolo Support
support@ficolo.com
+358 2 624 8501

2020-07-15 11:52:20

Maintenance Planned - Severity and user impact: Major - During the maintenance window backup operations are suspended.

Tasks:
-Necessary pre-checks for update.
-Perform upgrade to backup storage system
-Test and confirm the functionality of the backup storage system

Goals:
-Improved functionality and security due to recent software version with security patches and updates.

During the maintenance windows all backup related operations ie. backup and restore are not possible during the maintenance window.

Location: Kivipellontie 35B (Ficolo The Rock Datacenter)

Ficolo Support
support@ficolo.com
+358 2 624 8501

2020-06-18 12:33:29

July 14, 2020


No incidents reported.


July 13, 2020


[Maintenance] - Pori - Internet edge routers software upgrade 13.07.2020 00:01 - 06:00 EEST

2020-07-13 02:15:21 - Maintenance Ended

Maintenance Ended - Maintenance has ended.

Ficolo Support
support@ficolo.com
+358 2 624 8501

2020-07-13 02:15:21

Maintenance Started - .

2020-07-13 00:03:30

Update - Maintenance has started.

Ficolo Support
support@ficolo.com
+358 2 624 8501

2020-07-13 00:00:08

Maintenance Planned - Severity and user impact: Major - Upgrade will be done to one fault tolerant router at a time. However there can be minor outages in customers connection during the maintenance window.

Internet Edge routers will be upgraded to recent software version during the maintenance window. All Ficolo Internet customers are affected by this maintenance.

Tasks:
-Preparation for the maintenance
-Perform upgrade actions to one fault tolerant router at a time and test functionality
-Overall test of environment functionality after the changes.

Goal:
Improved Performance and security.

If you have any questions, don't hesitate to contact us.

Ficolo Support
support@ficolo.com
+358 2 624 8501

2020-07-01 15:44:22

July 12, 2020


No incidents reported.


July 11, 2020


No incidents reported.


July 10, 2020


No incidents reported.


July 9, 2020


No incidents reported.


July 8, 2020


No incidents reported.


July 7, 2020


No incidents reported.


July 6, 2020


No incidents reported.


July 5, 2020


No incidents reported.


July 4, 2020


No incidents reported.


July 3, 2020


No incidents reported.