Service Status
 |
Operational |  |
Operational Informational |  |
Degraded Performance |  |
Partial Outage |  |
Major Outage |
December 10, 2023
No incidents reported.
Past Incidents
December 9, 2023
No incidents reported.
December 8, 2023
No incidents reported.
December 7, 2023
No incidents reported.
December 6, 2023
No incidents reported.
December 5, 2023
No incidents reported.
December 4, 2023
[Maintenance] - The Rock - Shared Firewall cluster version upgrade 4.12.2023 00:01- 06:00 EET
2023-12-04 00:36:34 - Maintenance Ended
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 697
Maintenance Started - If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 697
Maintenance Planned - Severity and user impact: Major -The Firewall cluster software update will be performed one fault tolerant Firewall cluster member at a time.
During the firewall update the sessions are transferred to failover device a few times. However, minor outages for customer connections may occur during the maintenance window.
Location:The Rock data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland
support.finland@verneglobal.com
+358 2 624 8501
case ID: 697
December 3, 2023
No incidents reported.
December 2, 2023
No incidents reported.
December 1, 2023
[Maintenance] - The Air - UPS Unit periodical maintenance 27-30.11.2023 08:00-17:00 EET
2023-12-01 08:27:53 - Maintenance Ended
Maintenance Ended - This maintenance was successfully completed yesterday
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 698
Maintenance Started - Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 698
Maintenance Planned - Severity and user impact: Minor - During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
We will perform necessary periodical maintenance action to UPS units. During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
There should be no impact on customers' systems.
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 698
November 30, 2023
No incidents reported.
November 29, 2023
[Maintenance] - The Rock - UPS Unit Battery chain maintenance 27.11-29.11.2023 08:00-17:00 EET
2023-11-29 16:19:34 - Maintenance Ended
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne Global Finland
support.finland@verneglobal.com
+358 2 624 8501
case ID: 699
Update - We had to extend this maintenance schedule for one day.
The new schedule for this maintenance is: 27.11-29.11.2023 08:00-17:00 EET
Location:The Rock data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland
support.finland@verneglobal.com
+358 2 624 8501
case ID: 699
Maintenance Started - Severity and user impact: Minor - During the maintenance one redundant UPS module will be disconnected for maintenance
We will maintain battery chain in one of the Data center UPS systems. During the maintenance one redundant UPS module will be disconnected for maintenance work.
There should be no impact on customers' systems.
Location:The Rock data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland
support.finland@verneglobal.com
+358 2 624 8501
case ID: 699
November 28, 2023
No incidents reported.
November 27, 2023
No incidents reported.
November 26, 2023
No incidents reported.
November 25, 2023
No incidents reported.
November 24, 2023
No incidents reported.
November 23, 2023
[Maintenance] - The Air - Electricity grid disconnect test 23.11.2023 18:00-23:59 EET
2023-11-23 22:18:12 - Maintenance Ended
Maintenance Ended - The test has now been successfully completed.
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 678
Maintenance Started - Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 678
Maintenance Planned - Severity and user impact: Minor - During the maintenance window the situation of Electricity grid disconnect will be tested. There should not be effect to systems availability.
Tasks:
- Necessary preparations for the test.
-UPS surge test for each UPS before disconnect test
-Perform planned Electricity electricity grid disconnect tests.
During operations the Electricity supply is switched from the main supply to Power generators. These operation have no Service effect to customers services availability.
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 678
November 22, 2023
No incidents reported.
November 21, 2023
No incidents reported.
November 20, 2023
[Maintenance] - The Air - Shared Firewall cluster version upgrade 20.11.2023 00:01- 06:00 EET
2023-11-20 00:43:54 - Maintenance Ended
Maintenance Ended -
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 696
Maintenance Started -
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 696
Maintenance Planned - Severity and user impact: Major -The Firewall cluster software update will be performed one fault tolerant Firewall cluster member at a time.
During the firewall update the sessions are transferred to failover device a few times. However, minor outages for customer connections may occur during the maintenance window.
Location:The Air data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland
support.finland@verneglobal.com
+358 2 624 8501
case ID: 696
November 19, 2023
No incidents reported.
November 18, 2023
No incidents reported.
November 17, 2023
No incidents reported.
November 16, 2023
No incidents reported.
November 15, 2023
[Maintenance] - The Rock - UPS Unit periodical maintenance 6.11.2023 - 15.11.2023 08:00 - 17:00 EET
2023-11-15 12:33:21 - Maintenance Ended
Maintenance Ended - -
Couple of degraded batteries found during maintenance. No other considerations.
There will be new maintenance window 28-29.11 for battery changes.
case ID: 688
Maintenance Started - -
2023-11-06 11:09:01case ID: 688
Maintenance Planned - Severity and user impact: Minor - During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
We will perform necessary periodical maintenance action to UPS units. During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
There should be no impact on customers' systems.
Location: The Rock data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 688
November 14, 2023
No incidents reported.
November 13, 2023
No incidents reported.
November 12, 2023
No incidents reported.
November 11, 2023
No incidents reported.
November 10, 2023
No incidents reported.
November 9, 2023
[Maintenance] - The Deck - Urgent edge router maintenance 9.11.2023 20:00 - 22:00 EET
2023-11-09 21:30:39 - Maintenance Ended
Maintenance Ended - The maintenance has now been completed.
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501
case ID: 695
Maintenance Started -
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 695
Maintenance Planned - Severity and user impact: Major - We will need to perform maintenance tasks to our edge routers. Maintenance will be done to one fault tolerant router at a time. However there can be minor outages in customers connection during the maintenance window.
All Verne Global Finland Internet customers are affected by this maintenance.
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 695
[Maintenance] - The Air - Urgent edge router maintenance 9.11.2023 20:00 - 22:00 EET
2023-11-09 21:29:57 - Maintenance Ended
Maintenance Ended - The maintenance has now been completed.
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501
case ID: 694
Maintenance Started -
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 694
Maintenance Planned - Severity and user impact: Major - We will need to perform maintenance tasks to our edge routers. Maintenance will be done to one fault tolerant router at a time. However there can be minor outages in customers connection during the maintenance window.
All Verne Global Finland Internet customers are affected by this maintenance.
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 694
[Maintenance] - The Rock - Urgent edge router maintenance 9.11.2023 20:00 - 22:00 EET
2023-11-09 21:28:27 - Maintenance Ended
Maintenance Ended - The maintenance has now been completed
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501
case ID: 693
Maintenance Started -
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 693
Maintenance Planned - Severity and user impact: Major - We will need to perform maintenance tasks to our edge routers. Maintenance will be done to one fault tolerant router at a time. However there can be minor outages in customers connection during the maintenance window.
All Verne Global Finland Internet customers are affected by this maintenance.
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501
case ID: 693
November 8, 2023
No incidents reported.
November 7, 2023
[Maintenance] - The Air - UPS Unit periodical maintenance 6.11.2023 08:00-17:00 EET
2023-11-07 09:06:53 - Maintenance Ended
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 683
Maintenance Started - -
2023-11-06 08:58:15case ID: 683
Maintenance Planned - Severity and user impact: Minor - During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
We will perform necessary periodical maintenance action to UPS units. During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
There should be no impact on customers' systems.
Location: The Air data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 683
November 6, 2023
[Maintenance] - The Air - Static transfer switch (STS) devices maintenance 1.11.2023 - 3.11.2023 08:00 - 17:00 EET
2023-11-06 09:11:07 - Maintenance Ended
Maintenance Ended - -
2023-11-06 09:11:07case ID: 685
Update - We need to extend this schedule for one more day.
The new schedule is: 1.11.2023 - 3.11.2023 08:00 - 17:00 EET
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 685
Update - We need to extend this schedule for one more day.
The new schedule is: 1.11.2023 - 3.11.2023 08:00 - 17:00 EET
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 685
Maintenance Planned - Severity and user impact: Minor - Periodical maintenance will be executed to the selected datacenter static transfer switch devices (STS).
During the maintenance window:
-Maintenance will be done to one fault tolerant STS device at a time.
-The fault tolerance of the electricity feed will be degraded short period of time during the maintenance window.
The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.
Location: The Air data center suites 4-5
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 685