Verne Global - Finland  ยป  Service Health Dashboard

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Operational Operational Informational Degraded Performance Partial Outage Major Outage

February 22, 2024


No incidents reported.


Past Incidents


February 21, 2024


No incidents reported.


February 20, 2024


No incidents reported.


February 19, 2024


[Maintenance] - The Air - UPS Unit Battery chain maintenance 12.2.2024 08:00-17:00 EET

2024-02-19 09:25:07 - Maintenance Ended

Maintenance Ended -

2024-02-19 09:25:07
case ID: 708

Maintenance Planned - Severity and user impact: Minor - During the maintenance one redundant UPS module will be disconnected for maintenance

We will maintain battery chain in one of the Data center UPS systems. During the maintenance one redundant UPS module will be disconnected for maintenance work.

There should be no impact on customers' systems.

Location: The Air DCS1-3 & MMR1-2

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-02-09 14:01:30
case ID: 708

[Maintenance] - The Air - Fire suppression system maintenance 12.2 - 16.2.2024 08:00 - 21:00 EET

2024-02-19 09:24:53 - Maintenance Ended

Maintenance Ended -

2024-02-19 09:24:53
case ID: 704

Update - The maintenance is progressing as intended and part of the maintenance program is to test Audible alarm in The Air data center.

The audible fire suppression alarm test will be done today, 14.2.2024 12:00 EET

In case you are visiting The Air data center that time, please take into account that audible alarm test.

Location: The Air data center (DCS4&5)

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-02-14 10:13:01
case ID: 704

Maintenance Planned - Severity and user impact: Minor- The periodical fire suppression system maintenance will be performed according to the Verne Global Finland maintenance schedule.

During the maintenance fire suppression system remains operational. There is no effect to customers services.

If you have any questions, please don't hesitate to contact us.

Location: The Air data center (DCS4&5)

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-01-31 15:50:36
case ID: 704

[Maintenance] - The Air - Cooling unit Maintenance in The Air data center 19.2.2024 - 23.2.2024 08:00-17:00 EET

2024-02-19 09:24:34 - Maintenance Started

Maintenance Started - Severity and user impact: Minor - The cooling unit maintenance will be performed. The maintenance will be performed to one redundant cooling unit. There should not be effect to customers systems availability.

Location: The Air Data center

If you have any questions, don't hesitate to contact us.

Location: The Air data center (DCS4&5)

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-02-19 09:24:34
case ID: 709

February 18, 2024


No incidents reported.


February 17, 2024


No incidents reported.


February 16, 2024


No incidents reported.


February 15, 2024


No incidents reported.


February 14, 2024


No incidents reported.


February 13, 2024


No incidents reported.


February 12, 2024


No incidents reported.


February 11, 2024


No incidents reported.


February 10, 2024


No incidents reported.


February 9, 2024


[Maintenance] - The Rock - Urgent firewall maintenance 09.02.2024 20:00 - 23:00 EET

2024-02-09 20:25:24 - Maintenance Ended

Maintenance Ended - If you have any questions, don't hesitate to contact us.

Location: The Rock data center

Verne Global Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501

2024-02-09 20:25:24
case ID: 705

Maintenance Started - All Verne Global Finland Shared firewall in the Rock data center customers are affected by this maintenance.

If you have any questions, don't hesitate to contact us.

Location: The Rock data center

Verne Global Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501

2024-02-09 20:02:42
case ID: 705

Maintenance Planned - Severity and user impact: Major - We will need to perform urgent Verne Global Finland shared firewall cluster maintenance. Maintenance will be done to one fault tolerant cluster member at a time. However there can be minor outages in customers connection once connections are moved to failover firewall cluster member.

All Verne Global Finland Shared firewall in the Rock data center customers are affected by this maintenance.

If you have any questions, don't hesitate to contact us.

Location: The Rock data center

Verne Global Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501

2024-02-09 11:27:35
case ID: 705

[Maintenance] - The Air - Urgent firewall maintenance 09.02.2024 18:00 - 20:00 EET

2024-02-09 19:02:19 - Maintenance Ended

Maintenance Ended - If you have any questions, don't hesitate to contact us.

Location: The Air data center

Verne Global Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501

2024-02-09 19:02:19
case ID: 706

Maintenance Started - f you have any questions, don't hesitate to contact us.

Location: The Air data center

Verne Global Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501

2024-02-09 18:40:49
case ID: 706

Maintenance Planned - Severity and user impact: Major - We will need to perform urgent Verne Global Finland shared firewall cluster maintenance. Maintenance will be done to one fault tolerant cluster member at a time. However there can be minor outages in customers connection once connections are moved to failover firewall cluster member.

All Verne Global Finland Shared firewall customers in the Air data center are affected by this maintenance.

If you have any questions, don't hesitate to contact us.

Location: The Air data center

Verne Global Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501

2024-02-09 11:30:31
case ID: 706

[Maintenance] - The Rock - Firewall management software upgrade 09.02.2024 14:00 - 16:00 EET

2024-02-09 15:20:20 - Maintenance Ended

Maintenance Ended - If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-02-09 15:20:20
case ID: 707

Maintenance Started - If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-02-09 14:24:54
case ID: 707

Maintenance Planned - Severity and user impact: Minor - During the maintenance window access to firewall management software is suspended for approx 10 minutes.

We are performing version upgrade to firewall management software for recent level of security patches and new improved features.

During operations the firewall management software is unavailable. However all connections thought the firewalls works as usual.

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-02-09 13:23:35
case ID: 707

February 8, 2024


No incidents reported.


February 7, 2024


No incidents reported.


February 6, 2024


No incidents reported.


February 5, 2024


No incidents reported.


February 4, 2024


No incidents reported.


February 3, 2024


No incidents reported.


February 2, 2024


No incidents reported.


February 1, 2024


No incidents reported.


January 31, 2024


No incidents reported.


January 30, 2024


No incidents reported.


January 29, 2024


[Maintenance] - The Rock - Urgent access portal platform update 29.01.2024 00:01 - 06:00 EET

2024-01-29 00:53:39 - Maintenance Ended

Maintenance Ended - Access portal platform maintenance ended.

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-01-29 00:53:39
case ID: 702

Maintenance Started - Access portal platform maintenance started.

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-01-29 00:18:45
case ID: 702

Maintenance Planned - Severity and user impact: Minor - During the maintenance window Verne Global Finland access portal is not available for short period of time . This affects to all customers that are accessing Verne Global Finland systems through the access portal.

Access portal platform will be updated to current version with improved functionality and enhanced security.

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-01-17 16:05:03
case ID: 702

January 28, 2024


No incidents reported.


January 27, 2024


No incidents reported.


January 26, 2024


No incidents reported.


January 25, 2024


No incidents reported.


January 24, 2024


No incidents reported.


January 23, 2024


[Maintenance] - The Rock - Urgent shared backup storage systems maintenance 23.01.2024 13:15 - 15.00 EET

2024-01-23 15:48:24 - Maintenance Ended

Maintenance Ended - Maintenance finished.

Location: The Rock data center

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-01-23 15:48:24
case ID: 703

Maintenance Started - Maintenance started.

Severity and user impact: Major - During the maintenance window backup and restore operations are suspended.

Location: The Rock data center

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-01-23 13:17:57
case ID: 703

Maintenance Planned - Severity and user impact: Major - During the maintenance window backup and restore operations are suspended.

We are performing planned maintenance actions to one of the shared backup storage systems. During the maintenance all backup related operations ie. backup and restore are not possible.

Location: The Rock data center

If you have any questions, don't hesitate to contact us.

Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2024-01-23 12:49:11
case ID: 703

January 22, 2024


No incidents reported.


January 21, 2024


No incidents reported.


January 20, 2024


No incidents reported.


January 19, 2024


No incidents reported.