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Service Status

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Current Status Details
Colocation (Datacenter Services) Service is operating normally
IP-Transit Services Service is operating normally
Internet Access Service is operating normally
Operator Cloud (Uplinks) Service is operating normally
MPLS Routing Service is operating normally
Datacenter Switching Service is operating normally
Firewall Services Service is operating normally
Application Delivery & DDoS Protection Services Service is operating normally
Ficolo Service Platforms Service is operating normally


Operational Operational Informational Degraded Performance Partial Outage Major Outage

December 13, 2017


No incidents reported.


Past Incidents


December 12, 2017


No incidents reported.


December 11, 2017


No incidents reported.


December 10, 2017


No incidents reported.


December 9, 2017


[Degraded Performance] - degraded service on Firewall Internet

2017-12-09 17:00:01 - Resolved

Resolved - Faulted optics was changed and we have been monitoring situation. Everything looks fine now.

2017-12-09 17:00:01

Investigating - Monitoring informed degraded performance on one of firewall service Internet connections and we are investigating situation.

Any questions, please do not hesitate to contact Ficolo support

p. +35826248501
e. support@ficolo.com

2017-12-09 13:06:08

December 8, 2017


No incidents reported.


December 7, 2017


No incidents reported.


December 6, 2017


No incidents reported.


December 5, 2017


No incidents reported.


December 4, 2017


[Maintenance] - Maintenance window 4.12.2017 00:00 - 06:00 EET

2017-12-04 03:03:40 - Maintenance Ended

Maintenance Ended - Maintenance windows works finalized.

If any question comes up, please do not hesitate to contact Ficolo support,
p. +35826248501

2017-12-04 03:03:40

Maintenance Started - We are starting maintenance window works on time right now.

If any question comes up, please do not hesitate to contact Ficolo support,
p. +35826248501
e. support@ficolo.com

2017-12-04 00:00:55

Maintenance Planned - Severity and user impact: Major - When traffic is re-routed to redundant connections or equipment some connections/sessions are reestablished.
Services are usable during maintenance window.

Tasks of maintenance window:
- Network changes required to add more capacity/redundancy to internet uplinks
- Software updates for services (including Internet services)

Location: Kivipellontie 35B (Ficolo, tunnels 5 - 6)

Scope: Perform tasks on network devices and topology while network traffic is at lowest.
Goal: Adding more capacity

2017-11-18 16:24:15

December 3, 2017


No incidents reported.


December 2, 2017


No incidents reported.


December 1, 2017


No incidents reported.


November 30, 2017


No incidents reported.