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Service Status

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Current Status Details
Colocation (Datacenter Services) Service is operating normally
IP-Transit Services Service is operating normally
Internet Access Service is operating normally
Operator Cloud (Uplinks) Service is operating normally
MPLS Routing Service is operating normally
Datacenter Switching Service is operating normally
Firewall Services Service is operating normally
Application Delivery & DDoS Protection Services Service is operating normally
Ficolo Service Platforms Service is operating normally
Multicloud Production Service is operating normally
Multicloud Demo Service is operating normally
Shared Storage Services Service is operating normally
Backup Services Service is operating normally


Operational Operational Informational Degraded Performance Partial Outage Major Outage

January 22, 2019


No incidents reported.


Past Incidents


January 21, 2019


No incidents reported.


January 20, 2019


No incidents reported.


January 19, 2019


No incidents reported.


January 18, 2019


No incidents reported.


January 17, 2019


No incidents reported.


January 16, 2019


No incidents reported.


January 15, 2019


No incidents reported.


January 14, 2019


[Maintenance] - Ficolo internet services maintenance window 14.1.2019 01:00 - 00:00 EET

2019-01-14 05:59:00 - Maintenance Ended

Maintenance Ended - Maintenance work has been finished. If you have any issues relating to DNS, NTP, MX and SMTP services dont hesitate to contact our support.

email: support@ficolo.com
phone: +35826248501

2019-01-14 05:59:00

Update - We will start maintenance tasks in few mins.

Another email is sent when all system updated and running.

-ficolo support
support@ficolo.com

2019-01-13 23:50:41

Maintenance Planned - Severity and user impact: Minor - During maintenance DNS, NTP, MX and SMTP servers will be updated or upgraded to the latest OS and software version.

Tasks:
- Upgrade DNS, NTP, MX and SMTP servers

Servers are updated so that each role will have working node at all times

Location: Kivipellontie 35B (Ficolo, tunnels 5 - 6)

email: support@ficolo.com
phone: +35826248501
2018-12-28 15:34

2018-12-28 15:34:51

[Maintenance] - Multi-Cloud Control services maintenance window 14.1.2019 00:01 - 06:00 EET

2019-01-14 03:03:52 - Maintenance Ended

Maintenance Ended - All update tasks has been run successfully. We will start running test now. If you detect any anomalities please send email to support@ficolo.com

2019-01-14 03:03:52

Maintenance Started - We will start maintenance tasks in few mins.

Another email is sent when all system updated and running.

-ficolo support
support@ficolo.com

2019-01-13 23:50:00

Maintenance Planned -
Severity and user impact: Major - During maintenance window the Multi-Cloud Control could face service outage during update


Tasks:
- Software update for Multi-Cloud Control application servers + Multi-Cloud servers OS updates
- Move traffic to working application server during update
- Update the first application server then the second application server
- Test application server functionality



During operations the Multi-Cloud control service will be unavailable. This does not affect the private and public clouds the Multi-Cloud Control is managing. Only the application UI is not reachable.


Location: Kivipellontie 35B (Ficolo, tunnels 5 - 6)

2018-12-28 15:00:27

January 13, 2019


No incidents reported.


January 12, 2019


No incidents reported.


January 11, 2019


No incidents reported.


January 10, 2019


No incidents reported.


January 9, 2019


No incidents reported.