Service Status
 |
Operational |  |
Operational Informational |  |
Degraded Performance |  |
Partial Outage |  |
Major Outage |
May 21, 2026
[Major Outage] - Tampere Datacenter - Issue with Glesys Internet connection 20.5.2026 15:42EEST
2026-05-21 14:13:07 - Resolved
Resolved - Currently connections are operating normally and the redundancy has been restored.
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 873
Monitoring - One of the operator fibers has been repaired at 7:56 PM EEST and redundancy for connectivity has been restored. Repairs for the third operator fiber are still ongoing.
We will keep you updated on the situation.
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 873
Monitoring - We have now restored connectivity by successfully establishing a third route alongside the two previously impacted paths, adding important redundancy and improving overall network resilience.
We will keep you updated on the situation.
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 873
Investigating - Severity and user impact: Major - We have issue with Glesys Internet connection starting at 15:42EEST
There are separate issues with operator fiber cables in 2 different redundant routes.
The Operators are currently investigating the issue.
Glesys network team is working with workaround solution to restore connectivity
We will keep you updated on the situation.
We are currently investigating the issue.
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 873
[Major Outage] - Pori Datacenter - Issue with Glesys Internet connection 20.5.2026 15:42EEST
2026-05-21 14:12:49 - Resolved
Resolved - Currently connections are operating normally and all redundancy has been restored.
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 870
Monitoring - One of the operator fibers has been repaired at 7:56 PM EEST and redundancy for connectivity has been restored. Repairs for the third operator fiber are still ongoing.
We will keep you updated on the situation.
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 870
Monitoring - We have now restored connectivity by successfully establishing a third route alongside the two previously impacted paths, adding important redundancy and improving overall network resilience.
We will keep you updated on the situation.
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 870
Investigating - There are separate issues with operator fiber cables in 2 different redundant routes.
The Operators are currently investigating the issue.
Glesys network team is working with workaround solution to restore connectivity
We will keep you updated on the situation.
case ID: 870
Investigating - Severity and user impact: Major - We have issue with Glesys Internet connection starting at 15:42EEST
We are currently investigating the issue.
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 870
Past Incidents
May 20, 2026
No incidents reported.
May 19, 2026
No incidents reported.
May 18, 2026
No incidents reported.
May 17, 2026
[Maintenance] - Pori Datacenter - Firewall analyzer software upgrade 17.5.2026 22:00 - 23:59 EEST
2026-05-17 22:23:54 - Maintenance Ended
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 868
Maintenance Started - If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 868
Maintenance Planned - Severity and user impact: Minor - During the maintenance window access to firewall analyzer software is suspended for approx. 10 minutes.
We are performing version upgrade to firewall analyzer software for recent level of security patches and new improved features.
During the operations the firewall analyzer software is unavailable. However all connections thought the firewalls works as usual.
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 868
May 16, 2026
No incidents reported.
May 15, 2026
[Maintenance] - Tampere Datacenter - Cooling unit maintenance 19-22.5.2026 08:00-16:00 EEST
2026-05-15 13:37:12 - Maintenance Planned
Maintenance Planned - Severity and user impact: Minor - The cooling unit renewal according to the life cycle management will be performed. The operations will be performed to one redundant cooling unit. Datacenter cooling will remain redundant during the operations. There should not be effect to customers systems availability.
Location: TampereDC
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 867
May 14, 2026
No incidents reported.
May 13, 2026
No incidents reported.
May 12, 2026
No incidents reported.
May 11, 2026
No incidents reported.
May 10, 2026
No incidents reported.
May 9, 2026
No incidents reported.
May 8, 2026
No incidents reported.
May 7, 2026
No incidents reported.
May 6, 2026
No incidents reported.
May 5, 2026
No incidents reported.
May 4, 2026
No incidents reported.
May 3, 2026
No incidents reported.
May 2, 2026
No incidents reported.
May 1, 2026
No incidents reported.
April 30, 2026
No incidents reported.
April 29, 2026
No incidents reported.
April 28, 2026
No incidents reported.
April 27, 2026
No incidents reported.
April 26, 2026
No incidents reported.
April 25, 2026
No incidents reported.
April 24, 2026
No incidents reported.
April 23, 2026
No incidents reported.
April 22, 2026
No incidents reported.
April 21, 2026
[Maintenance] - Tampere Datacenter - Facility Electricity main switch maintenance 20.04.2026 23:00- 21.4 01:00 EEST
2026-04-21 00:36:08 - Maintenance Ended
Maintenance Ended - Electricity main switch maintenance has completed.
Location: TampereDC
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 863
Maintenance Started - Electricity main switch maintenance has started.
Location: TampereDC
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 863
Maintenance Planned - Severity and user impact: Minor - During the operation the Electricity supply is switched from the main supply to Power generator. This operation have no Service effect to customers services.
Location: TampereDC
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 863
April 20, 2026
[Maintenance] - Pori Datacenter - Multi-Cloud Control version upgrade 20.04.2026 00:01 - 06:00 EET
2026-04-20 00:51:32 - Maintenance Ended
Maintenance Ended - Maintenance completed.
2026-04-20 00:51:32case ID: 866
Maintenance Started - Maintenance started.
2026-04-20 00:00:24case ID: 866
Maintenance Planned - Severity and user impact: Minor - During the maintenance window the Multi-Cloud Control will be upgraded to recent software version. The Multi-Cloud control UI is not available during operations. This does not affect the private and public clouds, or the virtual machines that Multi-Cloud Control is managing.
Goals:
- New Features in application
-Improved Functionality and security due to recent version
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 866
April 19, 2026
No incidents reported.
April 18, 2026
No incidents reported.
April 17, 2026
[Maintenance] - Tampere Datacenter - Power Generator Maintenance in TampereDC 17.4.2026 08:00-16:00 EEST
2026-04-17 11:05:52 - Maintenance Ended
Maintenance Ended - Maintenance completed successfully.
2026-04-17 11:05:52case ID: 865
Maintenance Started - -
2026-04-17 08:40:45case ID: 865
Maintenance Planned - Severity and user impact: Minor - Periodical maintenance will be executed to the data center power generator. In case of failure in main electricity supply, only The UPS power back-up is available during the maintenance.
The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.
Location: TampereDC
If you have any questions, don't hesitate to contact us.
Glesys Support
support@glesys.com
+358 (0) 207 597 549
case ID: 865