Operational | Operational Informational | Degraded Performance | Partial Outage | Major Outage |
No incidents reported.
Maintenance Planned - Severity and user impact: Minor - During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
We will perform necessary periodical maintenance action to UPS units. During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
There should be no impact on customers' systems.
Location: The Deck Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Maintenance Started - -
2024-12-09 10:27:11 Maintenance Planned - Severity and user impact: Minor - During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
We will perform necessary periodical maintenance action to UPS units. During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
There should be no impact on customers' systems.
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
Maintenance Ended -
2024-12-04 14:41:03Maintenance Started -
2024-12-02 07:58:10 Maintenance Planned - Severity and user impact: Minor - The cooling unit maintenance will be performed. The maintenance will be performed to one redundant cooling unit at a time. There should not be effect to customers systems availability.
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
No incidents reported.
Maintenance Planned - Severity and user impact: Minor - During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
We will perform necessary periodical maintenance action to UPS units. During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
There should be no impact on customers' systems.
Location: The Rock data center
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Maintenance Planned - Severity and user impact: Minor - The heat pump maintenance will be performed. The maintenance will be performed to one redundant heat pump at a time. There should not be effect to customers systems availability.
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Maintenance Started - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Maintenance Planned - Severity and user impact: Major - Software update will be done to one fault tolerant router at a time. However there can be minor outages in customers connection during the maintenance window. All Verne Internet customers are affected by this maintenance.
Tasks:
-Preparation for the maintenance
-Perform upgrade actions to one fault tolerant router at a time and test functionality
-Overall test of environment functionality after the changes.
Goal:
-Improved Functionality and security.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Maintenance Started - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Maintenance Planned - Severity and user impact: Major - Software update will be done to one fault tolerant router at a time. However there can be minor outages in customers connection during the maintenance window. All Verne Internet customers are affected by this maintenance.
Tasks:
-Preparation for the maintenance
-Perform upgrade actions to one fault tolerant router at a time and test functionality
-Overall test of environment functionality after the changes.
Goal:
-Improved Functionality and security.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Maintenance Started - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Maintenance Planned - Severity and user impact: Major - Software update will be done to one fault tolerant router at a time. However there can be minor outages in customers connection during the maintenance window. All Verne Internet customers are affected by this maintenance.
Tasks:
-Preparation for the maintenance
-Perform upgrade actions to one fault tolerant router at a time and test functionality
-Overall test of environment functionality after the changes.
Goal:
-Improved Functionality and security.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
Maintenance Ended - This maintenance had to be postponed to 2.12.2024 - 5.12.2024 08:00-16:00 EET.
The separate notification about the new schedule will be sent soon.
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Maintenance Planned - Severity and user impact: Minor - The cooling unit maintenance will be performed. The maintenance will be performed to one redundant cooling unit at a time. There should not be effect to customers systems availability.
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501
Maintenance Started - If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501
Maintenance Planned - Severity and user impact: Minor - During the maintenance window Verne will perform version upgrade to Shared ANTI-DDoS service. The maintenance does not effect to customers' services availability. However visibility and readiness to mitigate possible DDOS attacks may be degraded during the maintenance window.
Verne shared ANTI-DDoS Service will be updated to recent version with improved functionality and enhanced security.
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
Resolved - Internet edge routers and connections redundancy has now been restored and devices are operating normally.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Monitoring - Severity and user impact: Major - We observed short degraded performance with Internet connection approx. 15:24-15:30 EET
We had an issue with one of our Internet edge routers and connections transferred to fail-over device. Customers may have experienced short degraded performance with Internet connection.
If you have any questions or you are facing performance issues with your internet connection, don't hesitate to contact us.
Verne Finland
support.finland@verneglobal.com
+358 2 624 8501
Resolved - The shared firewall cluster redundancy has now been restored and the cluster is now operating normally.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Update - We have observed issue with our shared firewall cluster. Customer connections through Verne shared firewall Service had issues approx. 14.11.2024 10:01 EET-10:14 EET
We have have identified the problem and we made temporary solution to fix the issue.
Currently all connection are restored but Firewall cluster redundancy is degraded. Verne Network team keeps investigating issue for permanent fix.
If you still have issues with some services, don't hesitate to contact us.
We are sorry for the inconvenience.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Monitoring - We have observed issue with our shared firewall cluster. All customer conenctions through Verne shared firewall Service had issues appros 14.11.2024 10:01 EET-10:14 EET
We have have identified the problem and we made temporaty solution to fix the issue.
Currenly all connection are restored but Firewall cluster redundancy is degraded. Verne Network team keeps investigating issue for permanet fix
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
Maintenance Ended - The maintenance has been successfully completed.
If you have any questions, don't hesitate to contact us.
Location: The Rock data center
Verne Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501
Maintenance Started - If you have any questions, don't hesitate to contact us.
Location: The Rock data center
Verne Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501
Maintenance Planned - Severity and user impact: Major - Related to shared firewall cluster issue earlier today (14.11.2024) will need to perform urgent Verne Finland shared firewall cluster maintenance. Maintenance will be done to one fault tolerant cluster member at a time. However there can be minor outages in customers connection once connections are moved to failover firewall cluster member.
All Verne Finland Shared firewall customers in the Rock data center are affected by this maintenance.
If you have any questions, don't hesitate to contact us.
Location: The Rock data center
Verne Finland / Ficolo Support
support@ficolo.com
+358 2 624 8501
Maintenance Ended -
2024-11-14 12:10:19Maintenance Started - .
2024-11-11 10:07:54 Maintenance Planned - Severity and user impact: Minor - The cooling unit maintenance will be performed. The maintenance will be performed to one redundant cooling unit at a time. There should not be effect to customers systems availability.
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.