Service Status
| Current Status | Details | ||
|---|---|---|---|
 |
Colocation (Datacenter Services) | Service is operating normally | |
|
IP-Transit Services | Service is operating normally | |
|
Internet Access | Service is operating normally | |
|
Operator Cloud (Uplinks) | Service is operating normally | |
|
MPLS Routing | Service is operating normally | |
|
Datacenter Switching | Service is operating normally | |
|
Firewall Services | Service is operating normally | |
|
Application Delivery & DDoS Protection Services | Service is operating normally | |
|
Ficolo Service Platforms | Service is operating normally | |
|
Multicloud Production | Service is operating normally | |
|
Multicloud Demo | Service is operating normally | |
|
Shared Storage Services | Service is operating normally | |
 |
Backup Services | Service is experiencing partial outage | |
|
Operational |  |
Operational Informational |  |
Degraded Performance | |
Partial Outage |  |
Major Outage |
November 19, 2019
No incidents reported.
Past Incidents
November 17, 2019
No incidents reported.
November 16, 2019
No incidents reported.
November 15, 2019
[Partial Outage] - Issue in backup network equipment 15.11.2019
2019-11-15 14:54:07 - Resolved
Resolved - The issue with backup network has been resolved now and backups will run as scheduled from now on. Also restores from existing backups are available.
To prevent same issue in future, we will improve redundancy in backup network.
We will monitor situation closely during backup window to ensure that weekends backup runs will go throught properly.
Identified -
Unfortunately we have issue in backup network equipment.
Due to issue backups from yesterday 14.11.2019 has failed from some backup customers. Also due to this issue restores from earlier backups are not currently possible.
We have identified the issue and we are creating fix to enable backup services for 15.11.2019 evening backup runs.
We will update the status with further information messages.
Ficolo Support
support@ficolo.com
+358 2 624 8501
November 14, 2019
No incidents reported.
November 13, 2019
No incidents reported.
November 12, 2019
No incidents reported.
November 11, 2019
[Partial Outage] - Issue in backup network equipment 11.11.2019
2019-11-11 14:32:57 - Resolved
Resolved - The issue with backup network has been resolved now and backups will run as scheduled from now on. Also restores from existing backups are available.
To prevent same issue in future, we will improve redundancy in backup network.
We will monitor situation closely during backup window tonight.
Identified - We have issue in backup network equipment.
Due to issue backups from Sunday 10.11.2019 has failed from many backup customers. Also due to this issue restores from earlier backups are not currently possible.
We are currently identified the issue. We are creating temporary fix to enable backup services for 11.11.2019 evening backup runs.
We will update the status with further information messages.
November 10, 2019
No incidents reported.
November 9, 2019
No incidents reported.
November 8, 2019
No incidents reported.
November 7, 2019
No incidents reported.
November 6, 2019
No incidents reported.
November 5, 2019
No incidents reported.