Service Status
 |
Operational |  |
Operational Informational |  |
Degraded Performance |  |
Partial Outage |  |
Major Outage |
September 14, 2024
No incidents reported.
Past Incidents
September 13, 2024
No incidents reported.
September 12, 2024
No incidents reported.
September 11, 2024
[Maintenance] - The Rock - Shared Firewall cluster version upgrade 23.9.2024 00:01- 06:00 EEST
2024-09-11 08:29:43 - Maintenance Planned
Maintenance Planned - Severity and user impact: Major -The Firewall cluster software update will be performed one fault tolerant Firewall cluster member at a time.
During the firewall update the sessions are transferred to failover device a few times. However, minor outages for customer connections may occur during the maintenance window.
Location:The Rock data center
If you have any questions, don't hesitate to contact us.
Verne Finland
support.finland@verneglobal.com
+358 2 624 8501
case ID: 747
September 10, 2024
No incidents reported.
September 9, 2024
[Maintenance] - The Rock - Shared storage system version upgrade. 09.09.2024 00:01 - 06:00 EEST
2024-09-09 04:09:49 - Maintenance Ended
Maintenance Ended - Shared storage system version upgrade completed.
Location: The Rock data center
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 740
Maintenance Started - Shared storage system version upgrade started.
Location: The Rock data center
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 740
Maintenance Planned - Severity and user impact: Minor - During the maintenance window the shared storage system will be updated one redundant storage controller at a time.
There is periodical version upgrade for shared storage system. During the maintenance shared storage system will be upgraded to recent version with recent security patches and enhanced functionality. All Verne Shared Storage and WS.IaaS Customers in The Air data center are affected by this maintenance. There should not be effect to customers systems availability.
Location: The Rock data center
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 740
[Maintenance] - The Rock - Multi-Cloud Control version upgrade 09.09.2024 00:01 - 06:00 EEST
2024-09-09 00:52:12 - Maintenance Ended
Maintenance Ended - Maintenance completed and functionality tested.
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 745
Maintenance Started - Maintenance started.
2024-09-09 00:07:06case ID: 745
Maintenance Started - Maintenance started.
2024-09-09 00:05:16case ID: 745
Maintenance Started - Maintenance started.
2024-09-09 00:03:26case ID: 745
Maintenance Started - Maintenance started.
2024-09-09 00:00:07case ID: 745
Maintenance Planned - Severity and user impact: Minor - During the maintenance window the Multi-Cloud Control will be upgraded to recent software version. The Multi-Cloud control UI is not available during operations. This does not affect the private and public clouds, or the virtual machines that Multi-Cloud Control is managing.
Goals:
- New Features in application
-Improved Functionality and security due to recent version
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 745
[Maintenance] - The Air - Shared Firewall cluster version upgrade 09.09.2024 00:01- 06:00 EEST
2024-09-09 00:47:59 - Maintenance Ended
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 741
Maintenance Started - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 741
Maintenance Planned - Severity and user impact: Major -The Firewall cluster software update will be performed one fault tolerant Firewall cluster member at a time.
During the firewall update the sessions are transferred to failover device a few times. However, minor outages for customer connections may occur during the maintenance window.
Location:The Air data center
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 741
[Maintenance] - The Rock - Firewall management software upgrade 09.09.2024 00:01 - 06:00 EEST
2024-09-09 00:47:10 - Maintenance Ended
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 743
Maintenance Started - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 743
Maintenance Planned - Severity and user impact: Minor - During the maintenance window access to firewall management software is suspended for approx 10 minutes.
We are performing version upgrade to firewall management software for recent level of security patches and new improved features.
During operations the firewall management software is unavailable. However all connections thought the firewalls works as usual.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 743
September 8, 2024
No incidents reported.
September 7, 2024
No incidents reported.
September 6, 2024
No incidents reported.
September 5, 2024
No incidents reported.
September 4, 2024
No incidents reported.
September 3, 2024
No incidents reported.
September 2, 2024
No incidents reported.
September 1, 2024
No incidents reported.
August 31, 2024
No incidents reported.
August 30, 2024
No incidents reported.
August 29, 2024
No incidents reported.
August 28, 2024
No incidents reported.
August 27, 2024
No incidents reported.
August 26, 2024
[Maintenance] - The Rock - Shared Application Delivery Controllers Software Upgrade 26.8.2024 00:01-06:00EEST
2024-08-26 05:16:28 - Maintenance Ended
Maintenance Ended - Shared Application Delivery Controller upgrade postponed.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 738
Maintenance Started - Shared Application Delivery Controller upgrade started.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 738
Maintenance Planned - Severity and user impact: Major - During maintenance window the redundant Shared Application Delivery Controllers (ADC's) will be out of service one at a time. However there can be minor outages in customers connection during the maintenance window.
Shared Application Delivery Controllers will be upgraded to recent software version during the maintenance window. All customers with Verne shared Application Delivery Controller services are affected by this maintenance.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 738
[Maintenance] - The Air - Shared storage system version upgrade. 26.08.2024 00:01 - 06:00 EEST
2024-08-26 05:10:05 - Maintenance Ended
Maintenance Ended - The shared storage system upgrade has been completed.
Location: The Air data center
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 739
Maintenance Started - The shared storage system upgrade started.
Location: The Air data center
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 739
Maintenance Planned - Severity and user impact: Minor - During the maintenance window the shared storage system will be updated one redundant storage controller at a time.
There is periodical version upgrade for shared storage system. During the maintenance shared storage system will be upgraded to recent version with recent security patches and enhanced functionality. All Verne Shared Storage and WS.IaaS Customers in The Air data center are affected by this maintenance. There should not be effect to customers systems availability.
Location: The Air data center
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 739
August 25, 2024
No incidents reported.
August 24, 2024
No incidents reported.
August 23, 2024
No incidents reported.
August 22, 2024
No incidents reported.
August 21, 2024
[Maintenance] - The Rock - Fire suppression renewal 29.7.2024 - 23.8.2024
2024-08-21 15:47:08 - Maintenance Ended
Maintenance Ended - Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 735
Update - We still had to extend this maintenance period.
The new schedule is: 29.7.2024- 23.8.2024
Location: The Rock datacenter
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 735
Update - The maintenance schedule has been extended.
The new schedule is: 29.7.2024- 16.8.2024
Location: The Rock datacenter
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 735
Update - The maintenance schedule has been extended.
The new schedule is: 29.7.2024- 9.8.2024
Location: The Rock datacenter
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 735
Maintenance Started - Severity and user impact: Minor
The fire suppression system maintenance/renewal will be performed according to the maintenance schedule.
During the maintenance fire suppression system remains operational. There is no effect to customers services.
Location: The Rock datacenter
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 735
August 20, 2024
No incidents reported.
August 19, 2024
[Maintenance] - The Rock - Electricity grid disconnect test 25.09.2024 00:01-04:00 EEST
2024-08-19 14:35:48 - Maintenance Planned
Maintenance Planned - Severity and user impact: Minor - During the maintenance window the situation of Electricity grid disconnect will be tested.
During operations the Electricity supply is switched from the main supply to Power generators. These operation have no Service effect to customers services availability.
Location: The Rock data center
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 742
August 18, 2024
No incidents reported.
August 17, 2024
No incidents reported.
August 16, 2024
No incidents reported.
August 15, 2024
No incidents reported.
August 14, 2024
[Maintenance] - The Rock - Shared Application Delivery Controllers Software Upgrade 26.8.2024 00:01-06:00EEST
2024-08-14 10:29:45 - Maintenance Ended
Maintenance Ended -
2024-08-14 10:29:45case ID: 737
Maintenance Planned - Severity and user impact: Major - During maintenance window the redundant Shared Application Delivery Controllers (ADC's) will be out of service one at a time. However there can be minor outages in customers connection during the maintenance window.
Shared Application Delivery Controllers will be upgraded to recent software version during the maintenance window. All customers with Verne shared Application Delivery Controller services are affected by this maintenance.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 737
[Maintenance] - The Deck - Electricity grid disconnect test 14.08.2024 00:30-04:00 EEST
2024-08-14 02:42:18 - Maintenance Ended
Maintenance Ended - Test performed according to plan. No deviations.
2024-08-14 02:42:18case ID: 730
Maintenance Started - -
2024-08-14 02:14:39case ID: 730
Maintenance Planned - Severity and user impact: Minor - During the maintenance window the situation of Electricity grid disconnect will be tested. There should not be effect to systems availability.
Tasks:
- Neccessary preparations fo the test.
-Perform planned planned Electricity electricity grid disconnect tests.
During operations the Electricity supply is switched from the main supply to Power generators. These operation have no Service effect to customers services availability.
Location: The Deck data center
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 730
August 13, 2024
No incidents reported.
August 12, 2024
[Maintenance] - The Air - Internet edge routers software update 12.08.2024 00:01 - 06:00 EEST
2024-08-12 04:16:10 - Maintenance Ended
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 733
Maintenance Started - If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 733
Maintenance Planned - Severity and user impact: Major - Software update will be done to one fault tolerant router at a time. However there can be minor outages in customers connection during the maintenance window.
Internet Edge routers will be updated to recent software version during the maintenance window. All Ficolo Internet customers are affected by this maintenance.
Tasks:
-Preparation for the maintenance
-Perform upgrade actions to one fault tolerant router at a time and test functionality
-Overall test of environment functionality after the changes.
Goal:
Improved Functionality and security.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 733
[Maintenance] - The Rock - Internet edge routers software update 12.08.2024 00:01 - 06:00 EEST
2024-08-12 04:15:49 - Maintenance Ended
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 731
Maintenance Started - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 731
Maintenance Planned - Severity and user impact: Major - Software update will be done to one fault tolerant router at a time. However there can be minor outages in customers connection during the maintenance window.
Internet Edge routers will be updated to recent software version during the maintenance window. All Ficolo Internet customers are affected by this maintenance.
Tasks:
-Preparation for the maintenance
-Perform upgrade actions to one fault tolerant router at a time and test functionality
-Overall test of environment functionality after the changes.
Goal:
Improved Functionality and security.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 731
[Maintenance] - The Deck - Internet edge routers software update 12.08.2024 00:01 - 06:00 EEST
2024-08-12 04:15:29 - Maintenance Ended
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 732
Maintenance Started - If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 732
Maintenance Planned - Severity and user impact: Major - Software update will be done to one fault tolerant router at a time. However there can be minor outages in customers connection during the maintenance window.
Internet Edge routers will be updated to recent software version during the maintenance window. All Ficolo Internet customers are affected by this maintenance.
Tasks:
-Preparation for the maintenance
-Perform upgrade actions to one fault tolerant router at a time and test functionality
-Overall test of environment functionality after the changes.
Goal:
Improved Functionality and security.
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 732
August 11, 2024
No incidents reported.