Service Status
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Operational |  |
Operational Informational |  |
Degraded Performance |  |
Partial Outage |  |
Major Outage |
March 24, 2025
[Maintenance] - The Air - Power Generator Maintenance in The Air data center 24.3.2025 - 28.3.2025 08:00-16:00 EET
2025-03-24 11:03:48 - Maintenance Started
Maintenance Started -
2025-03-24 11:03:48case ID: 785
Maintenance Planned - Severity and user impact: Minor - Periodical maintenance will be executed to the data center power generators. The maintenance will be done one fault tolerant power generator at a time.
The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 785
[Maintenance] - The Air - Cooling unit Maintenance in The Air data center 24.3.2025 - 28.3.2024 08.00 - 16.00 EET
2025-03-24 08:28:06 - Maintenance Started
Maintenance Started -
2025-03-24 08:28:06case ID: 784
Maintenance Started -
2025-03-24 08:09:27case ID: 784
Maintenance Planned - Severity and user impact: Minor - The cooling unit maintenance will be performed. The maintenance will be performed to one redundant cooling unit at a time. There should not be effect to customers systems availability.
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 784
Past Incidents
March 23, 2025
No incidents reported.
March 22, 2025
No incidents reported.
March 21, 2025
No incidents reported.
March 20, 2025
No incidents reported.
March 19, 2025
[Maintenance] - The Rock - Shared Firewall cluster version upgrade 5.5.2025 00:01 - 06:00 EEST
2025-03-19 12:48:55 - Maintenance Planned
Maintenance Planned - Severity and user impact: Major -The Firewall cluster software update will be performed one fault tolerant Firewall cluster member at a time.
During the firewall update the sessions are transferred to failover device a few times. However, minor outages for customer connections may occur during the maintenance window.
Location:PoriDC data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 783
[Maintenance] - The Air - Shared Firewall cluster version upgrade 7.4.2025 00:01 - 06:00 EEST
2025-03-19 12:43:55 - Maintenance Planned
Maintenance Planned - Severity and user impact: Major -The Firewall cluster software update will be performed one fault tolerant Firewall cluster member at a time.
During the firewall update the sessions are transferred to failover device a few times. However, minor outages for customer connections may occur during the maintenance window.
Location: HelsinkiDC data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 782
March 18, 2025
No incidents reported.
March 17, 2025
No incidents reported.
March 16, 2025
No incidents reported.
March 15, 2025
No incidents reported.
March 14, 2025
No incidents reported.
March 13, 2025
No incidents reported.
March 12, 2025
No incidents reported.
March 11, 2025
No incidents reported.
March 10, 2025
No incidents reported.
March 9, 2025
No incidents reported.
March 8, 2025
No incidents reported.
March 7, 2025
No incidents reported.
March 6, 2025
[Maintenance] - The Air - Heat pump Maintenance 3.3.2025 - 7.3.2025 08:00-17:00 EET
2025-03-06 15:16:36 - Maintenance Ended
Maintenance Ended -
2025-03-06 15:16:36case ID: 778
Maintenance Started -
2025-03-04 09:27:49case ID: 778
Maintenance Planned - Maintenance Planned:
Severity and user impact: Minor - The heat pump maintenance will be performed. The maintenance will be performed to one redundant heat pump at a time. There should not be effect to customers systems availability.
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 778
[Maintenance] - The Air - Static transfer switch (STS) devices maintenance 5.3 - 7.3.2025 08:00 - 17:00 EET
2025-03-06 14:14:47 - Maintenance Ended
Maintenance Ended -
case ID: 779
Maintenance Started -
case ID: 779
Maintenance Planned - Severity and user impact: Minor - Periodical maintenance will be executed to the selected datacenter static transfer switch devices (STS).
During the maintenance window:
-Maintenance will be done to one fault tolerant STS device at a time.
-The fault tolerance of the electricity feed will be degraded short period of time during the maintenance window.
The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.
Location: The Air data center suites 4-5
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 779
[Maintenance] - The Rock - Power Generator Maintenance 6-7.3.2025 08:00-16:00 EET
2025-03-06 12:09:49 - Maintenance Started
Maintenance Started - -
2025-03-06 12:09:49case ID: 781
Update - --
2025-03-05 14:34:46case ID: 781
Update - Correct year is 2025.
Maintenance is extended to 6.3.-7.3 08:00-16:00 EET
At the same time, we are improving the selectivity of the electrical network and inspecting and testing the circuit breakers whose settings are being changed. Network resilience will decrease during the work.
The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.
case ID: 781
Maintenance Planned - Periodical maintenance will be executed to the data center power generators. The maintenance will be done one fault tolerant power generator at a time.
The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.
Location: The Rock Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 781
March 5, 2025
No incidents reported.
March 4, 2025
[Maintenance] - The Rock - Urgent shared virtualization environment maintenance 04.03.2025 13:30 EET
2025-03-04 23:34:45 - Maintenance Ended
Maintenance Ended - Maintenance finished successfully.
Location: The Rock Data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 780
Maintenance Started - Severity and user impact: Minor / None.
During the operation, Virtualization environment hosts will be updated to the latest version. All virtual servers will remain online and available during the maintenance.
Location: The Rock Data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 780
March 3, 2025
No incidents reported.
March 2, 2025
No incidents reported.
March 1, 2025
No incidents reported.
February 28, 2025
No incidents reported.
February 27, 2025
No incidents reported.
February 26, 2025
No incidents reported.
February 25, 2025
No incidents reported.
February 24, 2025
No incidents reported.
February 23, 2025
No incidents reported.
February 22, 2025
No incidents reported.
February 21, 2025
No incidents reported.
February 20, 2025
No incidents reported.
February 19, 2025
No incidents reported.
February 18, 2025
No incidents reported.