Service Status
| Current Status | Details | ||
|---|---|---|---|
 |
Colocation (Datacenter Services) | Service is operating normally | |
|
IP-Transit Services | Service is operating normally | |
|
Internet Access | Service is operating normally | |
|
Operator Cloud (Uplinks) | Service is operating normally | |
|
MPLS Routing | Service is operating normally | |
|
Datacenter Switching | Service is operating normally | |
|
Firewall Services | Service is operating normally | |
|
Application Delivery & DDoS Protection Services | Service is operating normally | |
|
Ficolo Service Platforms | Service is operating normally | |
|
Multicloud Production | Service is operating normally | |
|
Multicloud Demo | Service is operating normally | |
|
Shared Storage Services | Service is operating normally | |
|
Backup Services | Service is operating normally | |
|
Operational |  |
Operational Informational |  |
Degraded Performance |  |
Partial Outage |  |
Major Outage |
August 24, 2019
No incidents reported.
Past Incidents
August 23, 2019
[Maintenance] - Deployment of new internet edge routers (phase1) 12.8.2019 00:01 - 06:00 EEST
2019-08-23 21:23:30 - Maintenance Ended
Maintenance Ended - Poistetaan
2019-08-23 21:23:30Maintenance Ended - Maintenance has ended.
Please let us know if you notice any problems.
Location: Kivipellontie 35B (Ficolo, tunnels 5 - 7)
Ficolo Support
support@ficolo.com
+358 2 624 8501
Maintenance Started - We will begin maintenance in 10 minutes.
Location: Kivipellontie 35B (Ficolo, tunnels 5 - 7)
Ficolo Support
support@ficolo.com
+358 2 624 8501
Maintenance Planned - Maintenance Planned - 12.8.2019 00:01 - 06:00 EEST - Deployment of new internet edge routers (phase1)
Severity and user impact: Major – Changes in BGP routing.
As a first part of ongoing internet edge router deployment project we are connecting some existing and new NSPs to new routers. BGP route changes might occur during maintenance. Time window is selected to ensure that capacity issues will not occur. BGP route changes on affecting connection might cause TCP session to be disconnected but services are reachable for new connections.
Goal:
- New internet edge routers will go into production. New hardware and connectivity will offer better capacity, redundancy and scalability.
Location: Kivipellontie 35B (Ficolo, tunnels 5 - 7)
Ficolo Support
support@ficolo.com
+358 2 624 8501
[Maintenance] - Maintenance Planned - 23.08.2019 18:31 - 19:30 EEST - Important update to shared firewall cluster
2019-08-23 19:21:30 - Maintenance Ended
Maintenance Ended - Updates have been done.
Unfortunately we had challenge with our maintenance messaging system and you didn't get email from these updates. We will inform all customers.
Ficolo Support
Maintenance Started - Severity and user impact: Minor - During firewall maintenance window sessions are transferred to failover device few times
During maintenance window firewall manager is not accessible.
Tasks:
- Disable firewall manager
- Software update for passive node
- Move traffic to passive node during update
- Update active node then the passive node
- Test firewall functionality
- Second update active node then the passive node
- Test firewall functionality
- Enable firewall manager
Location: Kivipellontie 35B (Ficolo, tunnels 5 - 6)
Any information needed, please do not hesitate to contact Ficolo Support
24/7 phone: +358 2 624 8501
8/5 email: support@ficolo.com
August 22, 2019
No incidents reported.
August 21, 2019
No incidents reported.
August 20, 2019
No incidents reported.
August 19, 2019
No incidents reported.
August 18, 2019
No incidents reported.
August 17, 2019
No incidents reported.
August 16, 2019
No incidents reported.
August 15, 2019
No incidents reported.
August 14, 2019
No incidents reported.
August 13, 2019
No incidents reported.
August 12, 2019
No incidents reported.
August 11, 2019
No incidents reported.