Service Status
 |
Operational |  |
Operational Informational |  |
Degraded Performance |  |
Partial Outage |  |
Major Outage |
May 3, 2024
No incidents reported.
Past Incidents
May 2, 2024
No incidents reported.
May 1, 2024
No incidents reported.
April 30, 2024
No incidents reported.
April 29, 2024
[Maintenance] - The Air - Shared Firewall cluster version upgrade 20.05.2024 00:01 - 06:00 EEST
2024-04-29 10:48:49 - Maintenance Planned
Maintenance Planned - Severity and user impact: Major -The Firewall cluster software update will be performed one fault tolerant Firewall cluster member at a time.
During the firewall update the sessions are transferred to failover device a few times. However, minor outages for customer connections may occur during the maintenance window.
Location:The Air data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 716
[Maintenance] - The Rock - Firewall management software upgrade 20.05.2024 00:01 - 06:00 EEST
2024-04-29 10:46:14 - Maintenance Planned
Maintenance Planned - Severity and user impact: Minor - During the maintenance window access to firewall management software is suspended for approx 10 minutes.
We are performing version upgrade to firewall management software for recent level of security patches and new improved features.
During operations the firewall management software is unavailable. However all connections thought the firewalls works as usual.
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 715
April 28, 2024
No incidents reported.
April 27, 2024
No incidents reported.
April 26, 2024
No incidents reported.
April 25, 2024
No incidents reported.
April 24, 2024
No incidents reported.
April 23, 2024
No incidents reported.
April 22, 2024
No incidents reported.
April 21, 2024
No incidents reported.
April 20, 2024
No incidents reported.
April 19, 2024
[Maintenance] - The Deck - Power Generator Maintenance in The Deck data center 18.4.2024 08:00-13:00 EEST
2024-04-19 09:39:15 - Maintenance Ended
Maintenance Ended -
2024-04-19 09:39:15case ID: 714
Maintenance Planned - Severity and user impact: Minor - Periodical maintenance will be executed to the data center power generator. In case of failure in main electricity supply, only The UPS power back-up is available during the maintenance.
The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.
Location: The Deck Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 714
April 18, 2024
No incidents reported.
April 17, 2024
No incidents reported.
April 16, 2024
[Maintenance] - The Rock - Power Generator Maintenance in The Rock data center 16.4.2024 08:00-16:00 EEST
2024-04-16 13:58:53 - Maintenance Ended
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 713
Maintenance Started - If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 713
Maintenance Planned - Severity and user impact: Minor - Periodical maintenance will be executed to the data center power generators. The maintenance will be done one fault tolerant power generator at a time.
The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.
Location: The Rock Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 713
April 15, 2024
No incidents reported.
April 14, 2024
No incidents reported.
April 13, 2024
No incidents reported.
April 12, 2024
[Maintenance] - The Air - Power Generator Maintenance in The Air data center 10.4.2024 - 12.4.2024 08:00-16:00 EEST
2024-04-12 11:18:23 - Maintenance Ended
Maintenance Ended -
2024-04-12 11:18:23case ID: 712
Maintenance Ended -
2024-04-12 11:17:08case ID: 712
Maintenance Started -
2024-04-10 09:29:50case ID: 712
Maintenance Planned - Severity and user impact: Minor - Periodical maintenance will be executed to the data center power generators. The maintenance will be done one fault tolerant power generator at a time.
The maintenance should not affect the operations and the customer's systems availability. Both racks electricity feeds remains powered during the maintenance.
Location: The Air Data center
If you have any questions, don't hesitate to contact us.
Verne Global Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 712
April 11, 2024
No incidents reported.
April 10, 2024
No incidents reported.
April 9, 2024
No incidents reported.
April 8, 2024
No incidents reported.
April 7, 2024
No incidents reported.
April 6, 2024
No incidents reported.
April 5, 2024
No incidents reported.
April 4, 2024
No incidents reported.
April 3, 2024
No incidents reported.
April 2, 2024
No incidents reported.
April 1, 2024
No incidents reported.
March 31, 2024
No incidents reported.
March 30, 2024
No incidents reported.